Important Safety Information
Homedics Recalls Massagers Due to Electric Shock and Burn Hazards
U.S. Consumer Product Safety Commission - Fast Track Recall
Recall Summary
Recall Date: May 2, 2017
Recall Number: 17-144
Name of Product: Homedics handheld massagers
Hazard: The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.
Remedy: Refund
Consumers should immediately stop using the recalled massagers and contact Homedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
Consumer Contact: Homedics at 1-800-466-3342 from 8:30am - 5:00pm ET Monday through Friday, or online at https://recall.homedics.com/17-144 or Homedics.com and click on Recall Information at the bottom of the page.
Recall Details
Units: About 400,000
Description: This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. “HoMedics” is printed on the massagers.
The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes.
The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes.
The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes.
All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.
Incidents/Injuries: HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer’s fingers and other parts of the body.
Sold At: Bed Bath & Beyond, Macy’s, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.
Importer: Homedics USA LLC, of Commerce Township, Mich.
Manufactured In: China
IMPORTANT NOTE
This HoMedics recall involves massagers sold from May 2014 to February 2017 with the following date code:
HHP-375H (date codes 2716 to 5116)
HHP-250 (date codes 1314 to 5216)
PA-MH-THP (date codes 3815 to 4916)
All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.
Photos
HoMedics HHP-375H: Hand-Held Dual Percussion Massager with Attachment Nodes
HoMedics PA-MH-THP: Compact Dual Percussion Massager with Attachment Nodes
HoMedics HHP-250: Hand-Held Hot & Cold Massager with Attachment Nodes
HoMedics HHP-250-THP: Sports Recovery Hot & Cold Massager with Attachment Nodes
HoMedics SR-HHP-250: Sports Recovery Hot & Cold Massager with Attachment Nodes